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| BPO |
At Religare Technologies, we provide a diverse range of Contact Center services – Outbound, Inbound and Back Office. We service difference industry verticals including Banking and Financial services, Insurance, Health Care, Travel & Hospitality, Media, Retail (Online and Offline) and Telecom.
The leading edge technologies deployed at our service delivery centers across Delhi NCR, Mumbai, Bangalore and other emerging cities within and outside India, we provide our contact center services through multiple communication channels – Phone, SMS, Email, Web Chat and Fax. We promote Self Service and Self help through new IVR and CRM technologies that also integrate with PCI DSS certified Payment Gateways to deliver new age customer services solutions.
Our management team has vast experience in successfully setting up third party and captive operations. We strive to provide not only the differentiated service offerings, but also offer value enhancement to these offerings. With an aim to reduce costs and at the same time provide measurable and scalable results to our clients, we focus on increasing customer base, improved customer retention, enhancing customer experience and adding to the top-line while reducing the bottom-line. |
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