At Healthfore Technologies, we provide a diverse range of Contact Center services, which include Outbound, Inbound and Back Office. We service difference industry verticals including Banking and Financial services, Insurance, Health Care, Travel & Hospitality, Media, Retail (Online and Offline) and Telecom.
We deploy only the cutting edge in technologies at our service delivery centers across Delhi NCR, Mumbai, Bangalore and other emerging cities, both within and outside India. Our contact center services span multiple communication channels – Phone, SMS, Email, Web Chat and Fax. In a bid to increase automation and reduce human effort, we actively promote self-service through the latest in IVR and CRM technologies that can be fully integrated with PCI DSS certified Payment Gateways to deliver new age customer services solutions.
Here at Healthfore Technologies, we strive to provide not only uniquely differentiated service offerings, but also offer value enhancement to these offerings. Our management is driven, proactive and makes full use of our vast experience in successfully setting up third party and captive operations. With an aim to reduce costs and at the same time provide measurable and scalable results to our clients, we are a market-oriented organization with a focus on increasing customer base, improving customer retention, and enhancing customer experience, in pursuit of the superordinate goal of adding to the top-line while reducing the bottom-line.