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Integrated Infrastructure Management Services

Optimizing your infrastructure environment through downtime minimization and consistent, dedicated service
When it comes to the management of infrastructure, a common concern for most businesses today is the need for consistent End-to-End Application and Service Performance Guarantees. The challenge of the hour is to increase system availability. With so much depending on infrastructure facilities, unavailability is no longer an option. Mean-Time-To-Repair (MTTR) for most providers tends to be high, and this translates into unfeasible downtimes. Businesses often complain about inconsistent service, and steadily increasing errors. Compliance risks are increasing, and meeting regulatory and legal needs efficiently is becoming increasingly more difficult. The need for increased infrastructure visibility is being felt across the globe.

 

Healthfore Technologies’ Infrastructure Management Services offer a flexible portfolio to improve your IT infrastructure management. Besides offering basic infrastructure management services, we design, procure, implement, manage and support a wide range of infrastructure solutions to help you gain more on your investment, in both people and technology. Our project managers are dedicated, proactive, and work closely with you to get a good understanding of your infrastructure environment, in order to give you only the best service, and the optimal infrastructure.

 

Data Center Management Facility Management Services Strategic Resourcing Services
  • Server Administration
  • Data Center Administration
  • Network Administration
  • Storage Administration
  • Mail/Message Administration
  • Security Administration
  • Service Desk Management
  • End User Support Services
  • Endpoint Security Administration
  • For DC Management Services
  • For Facility Management Services
  • For Project Management Services

 

  • Highly skilled resource pool with diversified skill sets / certifications in various platforms.
  • Strong service delivery model.
  • ITIL based processes.
  • Robust Governance followed by Continuous Service Improvement (CSI) for customers.
  • Highly qualified team of L1/L2/L3 engineers with certifications like CISA, CSWA, CCNAs, CCNP.
  • Partnership with market leading technology vendors to keep pace with technology advances.
  • Delivery of services available in on-site, remote or hybrid mode depending upon your requirements.

 

  • Server Administration and Desktop Management covering varied technologies
  • Patch updation/System upgrades/rollovers
  • Administration of Email/Messaging Solutions
  • Storage Management including backup and data backup management
  • Database Administration of all industry standard RDBMSs like Oracle/MS SQL/DB2
  • Network and Network Security Management of varied technologies
  • Application Software and Middleware Support for Oracle Apps, Web sphere etc.
  • Providing L1/L2/L3 resources for clients at on-site or remotely